Adding Special Requests..?
When you make a booking, sometimes you need to add a special request like a late check-out request or a double bed. If you have specific instructions or requests for how your pro cleans, you can make a note to your professional in the Handy app up to one hour before the booking starts.
Follow these simple steps to add a special request to your booking.
Select your Reservations and Sales Report, and find the booking you want to add your Special Request to.
When you click on the 'Edit' link in the Special Requests column a new box will open, which is where you add your request.
Once you have entered the information you want to pass on to the hotel directly, simply click the send button in the pop-up.
You will see that your request has been registered, as at the top of the page you will see the message 'Special Request Submitted'.
You can review your request and see that your special request is now included in your Travel Confirmation Voucher.
Continual development of Room-Res.com
At Room-Res, we are continually looking at ways to improve our platform to make your life easier. If you ever think of any updates you'd like to see to our platform, simply get in contact and let us know. We guarantee that we'll add it to our development list, and items with the most requests move to the top of our list.
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