Pay on Account / POA

Your booking.
Your payment path.

Booking with Pay on Account? Choose when your hotel booking goes onto your weekly POA invoice, with Pay & Confirm or Book Now, Pay Later.

Your weekly POA invoiceDated Monday
Pay & ConfirmNext Monday’s invoice
Book Now, Pay LaterInvoice for the BNPL due-date week
MonTueWedThuFriSatSun

Invoices are issued weekly and dated Monday. Your chosen booking path determines which invoice includes the booking.

Two simple paths

Ready to confirm?
Choose what happens next.

For bookings using Pay on Account, check that Payment On Account is selected on the Draft Itinerary page before you confirm.

Option A

Confirm and bill now

Your customer is committed and you want the booking included on the next POA invoice.

Choose Pay & Confirm. The booking’s payable total is added to next Monday’s invoice.

See the steps
Option B

Confirm now, bill later

You want to use the available BNPL option and have the booking invoiced in its due-date week.

Choose Book Now, Pay Later, keep POA selected and check the displayed BNPL due date.

See the steps
Option A / Pay & Confirm

Ready to go.
Onto the next invoice.

Use this path when your customer is committed and you want the hotel booking on the next weekly POA invoice.

  1. Select your preferred rate, enter the passenger names and continue to the Draft Itinerary page.
  2. In Payment Method, check that Payment On Account is selected.
  3. Review the booking details and the POA acknowledgement shown on screen.
  4. Select Pay & Confirm Booking.
Which invoice?

If you select Pay & Confirm on Monday the 1st, the booking appears on the POA invoice dated Monday the 8th.

Pay and Confirm screen with Payment On Account selected
The payment panel shown in the guide. Check POA is selected before confirming.
Option B / Book Now, Pay Later

Confirm the booking.
Keep an eye on the due date.

Where Book Now, Pay Later is offered, your booking confirms now and is included on the POA invoice for its BNPL due-date week.

  1. On the Draft Itinerary page, select the Book Now, Pay Later option presented.
  2. Keep Payment On Account selected as the payment method.
  3. Review the BNPL due date, booking details and acknowledgement shown on screen.
  4. Select Confirm to complete the booking.

Make the date easy to remember. Add a calendar reminder and review any booking you no longer need before it reaches the relevant invoice week. Any cancellation remains subject to the rate’s conditions.

Book Now Pay Later selected with Payment On Account and the Confirm button
The BNPL payment panel shown in the guide. The number of days shown is specific to that booking, so always check your own due date.
Building a fuller itinerary?

You can add more items, such as another hotel, transfers or attractions, before confirming. Review the payment method and due date shown for the items you confirm.

Which invoice will it appear on?

One weekly invoice.
Two timing rules.

Your booking pathWhat happensPOA invoice
Pay & ConfirmThe booking confirms and is added to POA billing.Next Monday’s invoice.
Book Now, Pay LaterThe booking confirms now and is billed in its BNPL due-date week.The invoice dated Monday of that week, covering Monday to Sunday.
A BNPL timing example

A POA invoice dated Monday the 1st includes bookings with a BNPL due date from the 1st to the 7th.

If a qualifying cancellation results in a refund, it is reflected in a subsequent invoice.

A quick check before you click

The payment method changes.
The rate conditions don’t.

01

Check POA is selected

Double-check Payment On Account before you confirm or pay. Selecting a different payment method changes how the booking is paid.

02

Check the due date

For BNPL, the displayed due date determines the invoice week. Keep a reminder so the booking doesn’t catch you by surprise.

03

Check the rate conditions

POA does not change the supplier’s cancellation or refund policy. Non-refundable rates remain non-refundable after confirmation.

Something doesn’t look right? Pause before selecting Confirm or Pay. Review the rate, dates, breakfast inclusions and price, then contact Support if you need help.

A little help, right where you need it

Booking question or invoice question?
Here’s who to contact.

Have your itinerary or Booking ID ready so the team can help.